Customer Service

Get Informed Today With Our Part & Repair Tips

Welcome to our customer service page at Gary, IN’s Broadway Auto Parts. Contact us at 219-885-7673 to learn more!

Modern vehicles, light trucks, and sport utility vehicles are outfitted with sophisticated technology such as digital dashboards, oxygen sensors, electronic processors, unibody construction, and other features. They operate better, longer, and more efficiently than previous models. They must, however, be changed at some point.

Do Your Research Before Taking Your Vehicle In for Repairs Or Service to Ensure You Get the Best Service Available 

Read the owner's manual to learn about the vehicle's mechanisms and components.

Follow the service schedules that have been suggested.

Maintain a record of all fixes and services.

Do not disregard any warning signs that your vehicle may offer you.

Carry a written inventory of symptoms to give to your mechanic.

Resist the urge to recommend a specific path of repair. Allow our skilled technicians to diagnose the problem and suggest a solution.

It is critical to notice when the problem occurs. Is it continuous or periodic? Is it worse when the car is cold or after it has warmed up? Does it happen at all speeds? Only when accelerating? When Braking or shifting?

Part Of Scrap Cars — Gary, IN — Broadway Auto Parts
Auto Part Store — Gary, IN — Broadway Auto Parts

Regularly Check for the Following Typical Vehicle Maintenance Issues: 

Sounds, smells, drips, leaks, smoke, warning lights, and gauge values are out of the ordinary.

Acceleration, engine efficiency, gas mileage, and fluid levels have all changed.

Tires, pulleys, and hoses that have worn out.

Handling, stopping, steering, and vibration issues.

When did the issue begin?

Manage Your Support Experience: 

Ask as many questions as you need to comprehend your repair completely. If required, request an explanation in layman's terms.

Take your time with the experts. Before work starts, you may be contacted and informed of the problem, course of action, and cost.

Before you leave, grasp the shop's policies on labor rates, guarantees, and acceptable payment methods.

Ensure that the shop has your contact information on hand so that you can be reached as quickly as possible.

Pink Car — Gary, IN — Broadway Auto Parts

Discover more at Broadway Auto Parts in Gary, IN, today! Contact us at 219-885-7673!

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